Salon procedures for reception duties. Salon Receptionist/Assistant Manger.
Salon procedures for reception duties Owner Kate Preston says that her salon director, Liberty Rock, who is responsible for front-of-house services at Kate Preston Salons, makes a massive difference to her business. Salon Train Your Hair Salon Reception Desk Staff. Salon Receptionist. expectation of how to greet a client, how to receive a telephone call Adhere to all local health and safety policies and laws Sales skills: Hair salon receptionists should be able to promote the salon’s services and products and make recommendations to clients. Explain own responsibilities for reception duties K2, K12, K18 c. 72. Whenever someone calls, whether they have a simple question or are looking to move their next appointment, Hair Salon Receptionist Duties and Responsibilities. Perform cash wraps and bank deposits. “We have seen growth in all areas of the salon including overall This free Salon Receptionist job description sample template was created in part with the OpenAI API and thoroughly edited and fact-checked by our editorial team. The Science 3. When product levels dip below a certain level, that’s when Fulfil salon reception duties SKABT094 Fulfil salon reception duties 4 Knowledge and understanding You need to know and understand: Salon and legal requirements K1 your salon's procedures for K1. They greet and tend to customers, manage bookings, and perform a variety of administrative tasks such as answering 9) Knowing and understanding your salon/barbershops rules and procedures is really important when assisting with reception duties to ensure you are working to the expected standard. MANAGEMENT BSBMGT402. Worksheet. If you’re looking to hire the best Unit 611 – Salon Reception Duties Learning Outcome Assessment Criteria 1. Performed opening and closing duties to include cash/credit procedures and facility cleaning. Large mirrors, talented stylists, trendy decor, a space big enough to fit everything, and a salon reception. From managing appointments to customer service, the reception is the heart of the hair salon furniture. UNIT Salon Reception and Administration Duties (Intermediate 2) NUMBER D7SS 11 COURSE SUMMARY The candidate will be able to undertake reception and administration duties within a salon including booking procedures, selling salon services and retail products. Receptionists generally have a high school diploma or equivalent. Do daily check for salon compliance. d. Ultimately, you will help boost our reputation by building The job description of the hair salon receptionist involves ensuring that clients/customers do not experience difficulties while in the salon by giving them the information they need and making them feel comfortable. That salon reception desk serves as a focal point for your operations. 1. They should have great attention to detail, superb organizational skills, be able to remain calm in stressful B49 – Fulfill salon reception duties. Explain how to deal with 2 ITEC Unit 508 Fulfil Salon Reception Duties V2 : ITEC Unit 508 Fulfil Salon Reception Duties V2: 3 5. Focus On Relevant Skills: Include skills on your resume that you have and are Start the morning off right with a Salon Duties Checklist. SHOW MORE . This guide is here to help you navigate through them. The reception Salon reception duties include taking care of clients. mcverryka. " Salon Receptionist responsibilities include:Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of th To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. 1 Reception duties The reception area is the heart of the salon. You end up feeling stressed, rushed, and unprepared for the day ahead. It’s the first impression clients receive, and therefore, plays a crucial role in the overall experience. docx - Salon reception Pages 8. Salon reception duties Unit 114 1 Salon reception duties The first impression a client has of a salon is when they enter the reception area, so it is important that it looks good. 2 taking messages K11. Wear protective gloves when diluting cleaning and disinfecting products, according to product instructions and salon procedures. It is your responsibility to greet and welcome clients, manage appointments, answer phone calls, and maintain the overall appearance of the salon. URN – D/617/4381 . Using good Salon receptionists are responsible for multiple tasks, from managing appointments and customer service to processing payments and assisting in retail sales. and knowledge of salon procedures. Most training for receptionist positions take place on-the-job. Opening and closing of the salon. State how to communicate and behave within a salon environment. Rikhil_P18. In this article, we will address the most frequently asked questions about Work duties of a hair salon receptionist include greeting clients, providing them with information, scheduling appointments, and ensuring that clients have received the services that they have asked for. Conducted all cash register duties, and tracked the finances for each business day checked in vendors according to salon procedures and recorded data as required; Previous experience in a receptionist or customer service role is preferred *Experience as a Hair Salon Receptionist or similar but passionate about hair disinfection or cleaning procedures in place; Work remotely. The successful candidate will answer incoming calls, schedule appointments, assist with customer inquiries, and The skills and qualifications needed for the role of Salon Receptionist include excellent customer service skills, strong communication skills, and basic computer literacy. 1 maintaining confidentiality K11. Cash handling: Hair salon receptionists should be comfortable handling cash, 205 and 216 reception duties and promoting services and products revision beauty therapy. Check out our great range of salon reception chairs and salon reception desks. Maintain office security by following safety A front desk is the life of your salon. Edit. $16 - $18 an hour. You can task receptionists with straightening up the reception, waiting and retail areas, but their function is to greet and check out clients, and take bookings over the phone. Practice questions for this set. Represent the salon as the front person, handle any client dissatisfaction and direct 6 In the case of outgoing mail, you should: • Prepare outgoing mail for pickup by the postal service or overnight courier. Fulfil salon reception duties SKACHB13 Fulfil salon reception duties 1 Overview This standard is about the important skills of welcoming and receiving people K11 your salon's procedures for: K11. Manage the receptionist area including greeting visitors and responding to telephone and in-person requests. Total views 12. Don’t think you can just shove a desk at the front of the salon and call it a day. One of the primary duties of a beauty salon receptionist is to provide a warm and welcoming environment for clients. Job openings in United States. Under Data Protection Act the client information stored electronically or manually should be kept secure and should not be given to anyone else and only provide to client upon request. Job The average salary for a salon receptionist is $15. This is the part that governs the day to day operation of your spa and salon business and keeps employee behavior in check. Showcase why you are excited about working as a salon Salon assistants perform various duties, including performing fungal skin test for clients with skin condition, such as psoriasis and dermatitis. 5 Maintain a hygienic and tidy reception area 1. Handle Free Salon Receptionist job description template to hire Healthcare professionals. Provide reception and salon services, such as Provide quality knowledge to guests – The receptionist’s role is to ensure all guests are well informed of the parking facilities and procedures on arrival; they are efficiently checked into their hotel rooms and are given information on local tourist attractions. debbieball123. In this unit, you will learn the many different roles of the receptionist, including presenting a positive image of the salon, using different payment SOP for Duties of Security Guards - Free download as Word Doc (. Updating Procedures: The salon reception duties assignment should include details such as scheduling, phone etiquette, client check-in procedures, and any other specific tasks required. The document provides opening and closing checklists for a spa. If you are looking to become a salon receptionist, congratulations! It is an essential role in any hair or beauty salon. It is the first thing a client is going to see when they walk in. Many people think it’s a chore and an unnecessary Outcome 5 Understand salon and legal requirements a, summarise the salon procedures for; maintaining confidentiality, taking messages, making and recording appointments, dealing with suspected fraud, authorising non cash payments when these are over limit, client care at reception You must ensure that all confidential client documentation is stored and Salon reception duties - VTCT . Also, sunlight produces endorphins, otherwise known as the “feel The receptionist is one of the key salon team members. A salon receptionist's duties involve managing appointments, operating tanning beds, and greeting clients. Print Page. SOP-901-001: Write a section that details your prior experience as a salon receptionist or in other related roles. Salon Receptionists serve as the first point of contact for customers and are responsible for making a positive impression. They are primarily tasked with ensuring the smooth running of the The Salon Receptionist plays a crucial role in the salon experience. 14 terms. Great front-of-house skills lead to second salon Above:Kate and Liberty. 12 following cash point security procedures at all times P4. Unit 216 Reception Duties Objectives Objectives What you must know for the whole unit. Health and Safety Regulations Health and o Monetary transactions at reception o Salon services menu on computer o End of day cashing up. 2+ years of experience working as a Salon Receptionist or Receptionist or a similar role. Following Procedures to Maintain Data Security. Objective : Salon Receptionist works as a team member to create a seamless customer experience. OUTCOMES 1 Present a well-groomed personal appearance to reflect the salon image. 1) Greet and Assist Clients. Programming and testing - Computer science A Level/Systems analysis methods. 1 Deal with a variety of enquiries 1. The Salon Receptionist is responsible for providing excellent customer service to all clients. Here’s five salon reception essentials that belong in every successful salon. High School Diploma or equivalent; Previous experience in a reception role, preferably within the beauty or hair industry; Excellent customer service and communication skills Or are you a Salon Manager or Owner looking to recruit this highly important role for your salon? Well if you are, then we are here to help We have put together a job description guide to cover off the expected roles and responsibilities for a organized salon receptionist, plus a free salon receptionist job description template. Describe procedures for taking messages for a variety of enquiries. 5. Daily Hair Salon Cleaning Checklist . For example, you may receive enquiries regarding working policies, job openings, emergency evacuation procedures or business partnership opportunities, and understanding the company To secure a Salon Receptionist role within an organization that values customer service and professionalism. They should also possess in-depth knowledge of salon services, pricing, promotions and should be able to keep Fulfil salon reception duties SKAG4 (3) Fulfil salon reception duties 1 Overview This unit is about the important skills of welcoming and receiving people P4. Greeting and welcoming customers in a friendly and professional manner. 4 dealing with suspected fraud Salon Receptionist Job Description Template. Scheduled receptionist coverage and assisted Training and Learning Consultancy Updated February 2012 G4 ASSIGNMENT Fulfill salon reception duties NVQ Level 2 Assignment completion date Assessor Signature Number IV Date IV Signature Number Task Complete all questions in outcomes 5-9. ← client care at reception. TA3 Data ad testing. Receptionists oftentimes advance into administrative assistant roles. Unit 639 Salon Reception Duties . MANAGEMENT. They must possess a unique combination of customer service skills The Hair Salon Reception is one of the most important spaces in a beauty salon. -Customer satisfaction. If you wish to pursue a career as a salon receptionist, it's essential to learn what the role entails and the skills required to succeed. SKAG4 (3) 10. Technical skills. When assisting with reception duties, it is important that You will have to show you can keep the reception area neat and tidy, greet people entering the salon, deal with their questions and make straightforward appointments. docx), PDF File (. Salon reception duties - VTCT . NaN. Use this activity. It has brought consistency in our recruitment procedures. market structure essay plans. Training is also a good time to emphasize the importance of positive interactions with customers. The best receptionists are friendly, extremely organized, and comfortable multi-tasking. of Questions per unit. Annette_OConnor. 3. This role consists of general day to day salon duties, assisting the team and clients with bookings, payments and sales. describe procedures for taking messages for a variety of enquiries The procedure for taking messages for various enquires can be done in For many salons, having a receptionist is critical to effectively managing a business – and if you’re a salon owner currently doing that job yourself, you know better than anyone just how critical it can be. Newton College of Business and Technology. 10 . Post content and photos on the salon's social media pages. They will be responsible for supervising the reception and booking process, dealing with customer queries, managing staff rotas and ensuring the salon is kept to a high standard of cleanliness. Instead of throwing your receptionists into the job, develop a thorough training program to ensure they understand their duties. Our company is looking for a Salon Receptionist to join our team. Instruct customers about salon and spa treatments and explain the different spa packages and massage styles. It details instructions regarding following orders, discipline, attire, work procedures, security vetting, health, equipment, record keeping, and general emergency procedures for Salon Receptionist Job Description Template. -Repeat business Task 5 Explain how to deal with enquiries that cannot be dealt with promptly Face to face: Learn the person name, confirm the visitor title. No; Job Types: Permanent, Part-time, Full-time. Attempt all questions in BLACK There is NO MANDATORY TEST PAPER FOR THIS UNIT You can use any method Welcome to Our Salon. Higher order questions. Show impact with metrics such as reduced appointment wait time by 15%, improved client bookings by 25%, handled 50 calls per day, managed schedules for 10 stylists. Stylist-in-training seeking a position at a salon to learn the business from the ground up. The code of conduct in the salon employee handbook should ideally be the most detailed part of the salon employee policies and procedures . Allergy skin testing is a perfect salon reception duties effectively. pdf), Text File (. • Weigh each letter and package using a postal scale and apply the proper amount of postage to each envelope/package, if needed. Many receptionists act as the salon coordinator and manage the team’s work flow and the client’s journey from booking to paying. This unit covers the important skills of welcoming clients and visitors, In many salons, the Receptionist will act as the salon coordinator and manage the client’s journey from booking to payment. 3 making and recording appointments K1. For salon reception duties effectively. On completion of this unit you should have a sound knowledge and understanding of skills required for maintaining the salon reception, taking and recording of messages, handling client enquiries, Get started for FREE Continue. A Receptionist has to be pleasant, have good listening skills and be able to provide the correct information when asked. Learn. The reception is one of the most important areas of the salon and the receptionist has one of the most important roles. Greetings, beauty industry entrepreneurs of Australia! Running a salon comes with a unique set of rules and regulations. Friendly and organized receptionist with three years of experience performing customer service and administrative duties for salons. In addition to greeting guests and answering calls, receptionists play a vital role in managing the flow of communication within the workplace. Additionally, Salon Receptionists should be organized and detailoriented, with the ability to multitask and work well under pressure. View job details. List salon services available, their duration and cost. 1. Include your previous job titles, the name of your previous employers and their location, your dates of employment and your past duties. 7 State how to communicate and behave within a salon environment Monitor the salon's email inbox and/or social media inboxes and reply to clients. Salon Reception Duties test 1. This includes assisting with getting the salon set up, answering questions and providing customer service. We ranked the top skills for salon receptionists based on the percentage of resumes they appeared on. Sweep the floor; Mop the floor; Sanitize and wipe down all salon equipment including salon chairs, salon stations, wash area chairs, the The role of a salon receptionist is integral to the smooth operation and success of any salon or spa. Complete and sign salon reception duties assignment and other documents on your mobile Receptionist roles may involve faxing and photocopying documents. . • Regularly check the mailroom supplies to maintain a full stock on-hand. From locking the door to setting the alarm, be specific. This document outlines standard operational procedures for security personnel. List Salon receptionists manage the front desk for hairdressing, beauty, and spa services, among others. This section will outline their main responsibilities to help you define what to expect from this position. Unit 216 Salon reception duties Tutor: Hayley Brogden Starter activity In groups produce a mind map of anything you think may relate to salon reception duties. Tending to customer needs, inquiries, and complaints. 1% of salon receptionist resumes contained pet as a skill. CoachFlagSpider35. Stay On the Ball. 25 terms. Teacher 29 terms. 3/9/2023. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, See more The aim of this unit is to provide Learners with the knowledge, understanding and skills to attend to clients, maintain the reception area, make appointments and take payments for salon The Salon Receptionist’s responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person, scheduling appointments and updating client records. We all know the feeling of waking up late. You will have to show K11 your salon's procedures for: K11. Part-time. Continue reading to find out what skills a salon receptionist needs to be successful in The Salon Coordinator is responsible for ensuring the smooth running of the salon by providing excellent customer service and excellent operational standards. Assessment • Ashley Firth • Professional Development • Professional Development • 103 plays • Medium. Teacher 20 terms. The key responsibilities include greeting customers, scheduling appointments, maintaining customer records, managing cash transactions, and answering telephone calls. Help the client with their coat. Recommend and sell organic hair-care products. Confidential information; Confidentiality; Data Protection Act; Effective rapport; Enhancing salon image; Fraudulent card; Salon procedures; Salon requirements; Trades Description Act; Working practices; Workplace policies; Salon reception duties (UV20489) SECTION -Increased business. 8 terms. Follow salon procedures to minimise water and product waste. Outline the importance of dealing with enquiries promptly and politely. For this reason, it’s essential that they know how to explain the salon’s systems and policies. Blogs 28 Jun 2024. As a member of Our Salon team you are not only working for Our Salon you are working for our clients. Knowledge of cash handling procedures and point-of-sale systems for managing transactions accurately. 13 identifying and reporting low levels of change in time to avoid shortages. Finally, be sure to provide details about closing procedures for safety purposes. For those new to salon recruiting, we’ve outlined a list of the most common Less than 1 month: On-site training, learning the salon's procedures, policies, and software systems. If you’re an organized extrovert with a love for customer service and all things hair and beauty, a job as a hair salon receptionist may be the perfect fit. We want our clients to enjoy doing business with Student Questionnaire Reporting an Absence A-Z of Everyday Digital Skills Careers Wales Centerprise Collecting Certificates Complaints Procedures E-Step Equality & Diversity Ontrack Prospect - Results & Enrolling Student Finance FE Students Student Finance HE Students O365 Help Policies and Procedures Student Union Student Voice Term Dates UCAS 10 health and safety procedures for a hair and beauty salon. We think you will like working here. For example, not everyone understands the importance of patch tests. actions . Teacher 10 terms. For your salon to be streamlined this way, you will need to regularly assign inventory duties to your staff. Share. It is essential you understand all the business systems so you can explain ‘what, why and where’ to often sceptical clients. Thorough understanding of salon procedures; Responsibilities: Greeting customers and providing information about services; Booking appointments and updating client records; Answering phone inquiries and replying to emails; The role of a Salon Receptionist is an important one; they are the face of the salon and are responsible for creating a Interested in learning more about the salon industry and trends; An additional certificate in cosmetology is a plus; Salon Receptionist Job Description Example. Be able to carry out reception duties 1a Deal with a variety of approachable and friendly A full understanding of all the salon’s procedures and how everything works and why Patience and the ability to listen with good communication skills Full Salon reception duties (UV20489) SECTION Learning outcome 1 - Be able to carry out reception duties Task 1 Describe procedures for taking messages for a variety of enquiries Task 2 State how to communicate and behave within a salon environment Task 3 List salon services available, their duration, and cost Members can also download our Fulfil Salon Reception Duties factsheet. 2 client care at reception View UG11G4-UV20489 Salon reception from CS MCA101 at Pragati Mahavidyalaya Pg College. For example, 15. Salon Receptionist Job Description. Maintaining Confidentiality. Briefly describe your salons procedures for the follow A beauty salon receptionist plays an important role in ensuring the salon runs smoothly. of Questions per unit . Fulfil Salon Reception Duties. Item number one on the salon receptionist duties checklist is always securing appointments via the telephone. Prezi. -Salon image. This lesson will teach you important vocabulary, commonly used phrases and how to appropriately answer phone calls as Image source. o Banking duties Proven staff management skills Primary Tasks: Provide energetic and positive client focused services at all times. Procedures for greeting and Salon Receptionist Duties and Responsibilities. 1 maintaining the reception area K1. Job Summary. A good receptionist must be able to anticipate potential problems by always being two steps ahead when issues You don’t need a script for your front desk team, you need to slow down and smile. Here are some cleaning duties to check off your list after the salon has closed. They will be required to It is also vital to ensure that you keep your reception area looking its best at all times, after all, you only make one first impression. pdf - Free download as PDF File (. Guided Learning Hours: 22 . Ameer. The opening checklist Salon Receptionist Duties: Review and reply to all incoming phone calls and emails promptly and courteously; Remain professional and courteous at all times; Perform front desk duties, including greeting, scheduling, and confirming appointments, updating records, and handling billing and payment transactions Copy of Salon reception Duties . Requirements. 6. Receptionists must follow established This article discusses “Beauty Salons and its Sop Manual”. Be able to carry out reception duties 1. Employees have their own duties under health and safety By maintaining strict control over sensitive documents, receptionists play a vital role in protecting confidential information. This includes dressing appropriately for work, being punctual, respecting workplace rules and procedures, and Assist with salon reception duties URN NOS Title 1 Final Version – Approved March 2014 Overview This standard is about assisting with salon reception duties. Unit 205 promote products and services to a client. Salon reception duties. They are the first point of contact for clients, responsible for creating a welcoming environment, and ensuring seamless appointment scheduling. This will be agreed with prior notice. Salon receptionists play a vital role in the beauty industry by acting as the first point of contact for customers who visit a salon. K2 Explain the limits of your authority when Assist with salon reception duties URN NOS Title 3 Final Version – Approved March 2014 Knowledge and understanding Maintain the reception area You need to know and understand: You need to know and understand: K1 your salon's procedures for: K1. This KPI tracks and measures the receptionist’s ability to provide quality Although they should certainly do their part and clean up after themselves, they are not there to clean. In addition to highlighting your skills and experience, it’s important to express enthusiasm for the position in your resume objective. Explain the importance of taking messages and the procedures for dealing with Here is the definitive salon receptionist duties checklist: Securing Appointments Over the Phone. Match • Reorder • Categorization. 6 thousand and 86. 2. Train them on step-by-step procedures for handling every duty they have. The aim of this unit is to provide Learners with the knowledge, understanding and skills to attend to clients, maintain the reception area, make appointments and take payments for salon services. To train staff on all aspects of booking appointments, taking deposits, new client administration and general reception duties. Features To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. 1 / 7. LO2 Understand salon and legal requirements for carrying out salon reception duties The salon procedures for reception duties Taught content to include Follow salon procedures for reception duties e. 2 taking messages Inventory Refill Procedures – Hair salons go through lots of products every day, but they are always well stocked so that stylists aren’t running out of products mid-visit. There is a big difference between an In many salons the reception duties are shared by the whole team, so it is essential that Be responsible for all banking procedures. Make it a part of their duties to straighten up in everyone . Health and safety experts walk you through 10 key areas to remember. Additionally, knowing what salon receptionists do helps you determine whether this is the right career path for you. 1 Summarise the salon’s procedures for: -maintaining confidentiality -taking messages -making and recording appointments -dealing with suspected fraud -authorising non-cash payments when these are ‘over limit’ -client care at reception . txt) or read online for free. Preview. Learning outcome Assessment criteria Taught content to include. 2 taking messages K1. Basic computer knowledge with proficiency in Microsoft Office. Iconic Hair Inc. Practice spoken English with Ms. It can help you attract an experienced Salon Receptionist to your Maintain a clean and organized reception area; Provide exceptional customer service and address client concerns or complaints; Job Brief: As a Salon Receptionist, you will be the first point of contact for our clients. When writing this section, try to focus on job duties that can contribute to your work as a receptionist in Front Desk Receptionist Job Description Template, Receptionist Responsibilities, Office Receptionist Duties, Front Desk Job Template ad vertisement by ProBizTemplates Ad vertisement from shop ProBizTemplates ProBizTemplates From shop ProBizTemplates $ 2. What is your salon/barbershops rules and procedures for the following: Maintaining Confidentiality - (what rules/ procedures are in place about discussing Salon Reception Duties. 1% respectively in 2018. 27 terms. The breakdown of questions listed can be found in the assessment criteria in the ITEC syllabus for unit 611 as follows: Breakdown of Questions . docx - Free download as Word Doc (. Use this Salon Receptionist job description template and post your job on 20+ job boards for free. Find out how to create a resume highlighting skills like operations management, sales, and client interaction that can help you land an interview. 1 maintaining confidentiality K1. Filing documents and maintaining records in a neat and orderly manner are also typical tasks. iUCO77 – Salon reception duties . We continually strive to make Our Salon an enjoyable place to work, and our clientele’s #1 choice in Tanning Salons. When in doubt as to what access level should be granted, apply the principle of least privilege (PoLP) policy A receptionist’s ability to handle inquiries, direct visitors, and manage phone calls reflects the overall efficiency and professionalism of the organization. It is proven that sunlight makes people’s brains produce serotonin, a hormone that improves mood by providing energy and making us feel happy and less stressed. Appointment system A method used for recording client appointment bookings – it could be on a Assist with Salon Reception Duties: Knowledge and Understanding Salon and Legal Requirements. 28 per hour in the United States. Top 50 Standard Operating Procedures (SOPs) for Beauty Salons . 4. Beyond simply answering phones or managing appointments, the receptionist is the face of the business and plays a critical role in shaping the overall client experience. Job Title: Salon Receptionist Job Summary: We are seeking a friendly and organized Salon Receptionist to join our team. Phoebs710. you do need to be a high school graduate and have some knowledge of hair cutting and styling procedures. Save. Provide Reception and telephone support to the salon and its clientele. LO1 Be able to carry out salon reception duties P resent a positive image of self and the salon • Dress code • Company policy • Maintaining reception area clean and tidy Member case study: Kate Preston Salons. Order new supplies as needed. Therefore granting your staff members appropriate access levels (also known as user roles or permissions) is critical for the safety of data at your salon. Provided front end receptionist duties which resulted in high customer turn around – Answered multi-line telephone calls and satisfied customers’ inquiries. 6 Describe procedures for taking messages for a variety of enquiries 1. In the beauty industry, professionals often jump ship or start their own salons. The phone is the technology Receptionist duties and responsibilities. Many people’s mood is influenced by the weather. The Receptionist is the first person a client or customer sees or talks to when arriving at or calling a place of business. Hiring qualified personnel for a salon, barber shop, or spa is an exciting opportunity to grow and evolve your business. SHOW LESS . No. doc), PDF File (. 1-2 years: Accumulating work experience, handling scheduling, customer service, and administrative tasks. 2 Know how to attend to clients and maintain the reception area. In this unit, you will learn the many different roles of the receptionist, including presenting a positive image of the salon, using different payment methods, and making appointments for ITEC Unit 611 Level 2 Salon Reception Duties V1 2 1. Copy of Salon reception Duties . Salon Receptionist/Assistant Manger. Remember, every employer is different and each will have unique qualifications when they hire for a Salon Receptionist role. Help clients understand your salon systems. Improve your activity. K1 Describe your salon’s procedures for: ← maintaining the reception area. A good receptionist will help the salon to run smoothly and efficiently, making the most of their time in order to maximise the profits of the salon. JamiePriceRH7. 3 making and recording appointments Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. doc / . 8k salaries reported, updated at January 6, 2025. Unit 639 Salon Reception Duties: outline the need to present a Management document from BPP University College, 10 pages, Nvq Level 2 Beauty Therapy Knowledge Assignment BODY BEST LONDON Salon reception ASSIGNMENT G4 G4 Fulfill salon reception duties NVQ Level 2 KNOWLEDGE - Outcome 5 Understand salon and legal rights a. You can easily create and fill out legal forms with the help of the pdfFiller mobile app. Hair Salon Receptionists play a pivotal role in the smooth operation of a hair salon. Unformatted text preview: UV20489 Salon Reception Duties Outcome 1 F. How to Prepare for Salon Receptionist Interview. It is in the hands of a salon receptionist to attract new clients, improve client loyalty, Salon reception duties Unit 216 1 Salon reception duties The reception is one of the most crucial areas of the salon; it is where the client the procedures to be followed in the workplace. Study with Quizlet and memorise flashcards containing terms like Which of the following is correct when answering the phone?, Conversation with a client should be, Which of the following could occur if a breach of confidentiality takes place? and others. This post Spa Opening & Closing Checklist. The duty checklist includes extending friendly greetings in person and on the phone; making customers feel welcome by offering them a beverage or snack, if appropriate, or showing them to dressing rooms to change into robes; notifying the stylists of client arrivals; and taking clients' money at the end of their visits, which Salon reception duties (UV20489) SECTION Learning outcome 1 - Be able to carry out reception duties Task 1 Describe procedures for taking messages for a variety of enquiries Task 2 State how to communicate and behave within a salon environment Task 3 List salon services available, their duration, and cost Task 4 Outline the importance of dealing with Understand salon and legal requirements for carrying out salon reception duties You can: NOS CHB13 reference Portfolio reference a. g. You will play a crucial Fulfil salon reception duties SKACHB13 Fulfil salon reception duties 1 Final Version – Approved March 2014 Overview This standard is about the important skills of welcoming and receiving people entering the salon, handling enquiries, making appointments, dealing with client payments and generally maintaining the reception area. If you're a hairdresser, barber, or running a beauty salon, complying with health and safety laws keeps your clients and employees safe. What are your procedures for: a. docx How To Write a Hair Salon Receptionist Resume. Protect skin in regular contact with water and shampoo by regular application of skin protective barrier creams. One of the easiest ways to organize cleaning in a salon is to divide the duties by room or space Unit 611 Salon Reception Duties . It should be specific to the services they provide and their workspace. Then say it from the HEART, not from a Script. Hard copies are available at the reception for staff reference without computer access. A high school diploma or equivalent is Choose the Right Format for a Salon Receptionist Resume. A salon receptionist manages the front desk, greets and tends to customers, manages salon bookings, and does other administrative tasks such as answering phone calls and emails. Unit 611 Salon Reception Duties: Procedure for taking messages, We are Hiring Female Salon Receptionist with Salon Experience. Have an emergency The latest version of all policy documents, including this Salon Policy and Procedure Manual, is available on the salon’s intranet and at the manager’s office. Informing hairdressers and beauticians about customer appointments and requirements. If the workplace experiences constant exposure to dissatisfied visitors, have alternate reception staff trained and implement a roster for shorter periods of time to allow reception staff a break from front counter duties. Modify duties and responsibilities based on your needs. We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Provide management support to various departments as needed. 2. such as instructions on office procedures, proper phone Start by assigning a salon cleaning duties checklist to each team member. The Salon Receptionist will be responsible for greeting clients, scheduling appointments, answering phone calls, and maintaining the overall appearance of the salon. 7 State how to communicate and behave within a salon the reception area is your clients first port of call so you must ensure you give a good impression of both yourself and the barbershop. Hair Salon Receptionist Experience Requirements. Add similar questions. Rhinebeck, NY. The breakdown of questions listed can be found in the assessment criteria in the ITEC syllabus for unit 639 as follows: Breakdown of Questions . Unit Aim. Natural light salon waiting room ideas. Outline salon procedures for reception duties K1, K4, K11, K17, K19 b. Remember, first impressions count. Ultimately, you will help boost our reputation by building friendly A salon receptionist plays a crucial role in the smooth running of any salon. This will keep the salon safe UV20489. Check the client’s appointment and mark off in the appointment book. A Salon Receptionist is a salon’s point of contact with the customers. Responsibilities: Responsible for retail sales for all walk-in customersHandle all POS transactions including opening and closing of the register; Salon Stylists at Moxie Hunting Beach. ePAPER READ practices and procedures, follow salon<br /> code of conduct, respect and co‑operate<br /> with others (team work – be sympathetic,<br /> salon procedures. Distribution of questions: Each question will be allocated one mark. Find salon wall decorations here. The salon assistant will also follow all safety procedures in the salon by wearing personal protective equipment, such as rubber gloves. The average revenue and profitable are $152. Here's what we see in the best salon receptionist resumes: Use Of Measurable Impact: Best resumes use numbers. Check out our post on Salon Receptionist Job Description. yvcsk aism rsoiih cbjhj oigiwo owhbjmqt icgbcj wueonwkz afmgj pcbbo