Surface mouse lag msc in it and click OK. Color can make a difference too. The problem does not occur if the USB dongle of the keyboard is inserted directly in the USB port on the Surface (it occurs only if the dongle is connected to the USB port of the Dock). 5. Mouse: I am using a G900. The trackpad cursor freezes after a very short time of use on mains power. I also dont know why it didnt shot down when i shut down my computer. For more troubleshooting guide, see Troubleshoot Surface Type Cover or Keyboard - Microsoft Support. Discussion that being if the mouse gets lifted off your surface even 0. pc randomly causes Monitor to black screen, keyboard and mouse turn off and audio to stop working. Mouse lag in Windows 10 can be extremely annoying. Hey there, I've had this issue with my surface ever since I've gotten it and I'm not sure what to do about it. ; Select the Problem button, share any details you think are relevant, and choose an appropriate category and subcategory. 1 controller. For a few days the lag had disappeared completely but now it's back. From the list of device options on the left, click on Mouse. New latency is dependent on the device. 0) Keyboard: MX Keys Mini (Which based on Google search uses Bluetooth 5. Dropping it down to 500 fixed any mouse freeze issue on all power settings. ). here is how i did it : External monitor lag + others issues with Surface Book 3 [BOOK3] Hello everyone! I am a medical student with minimal to moderate technical/computer savvy who is utilizing a SB3. I've run the diagnostic tools and verified everything is up to date, switched peripherals, restarted everything a million times even attempted to restrain the processor and the issue continues. Re-attach the Cover, making sure that all the magnets touch the bottom edge of your Surface. We use a new Microsoft Sculpt Touch Mouse via Bluetooth on my new Surface, but when i scroll in Internet Explorer and large webseites the scrolling are lags. Optical mice are more reliable with lighter-colored pads than with darker. Also, I'm on my second Surface Book and second Surface Dock, and the interaction between the two isn't great. 1: Run Surface Diagnostic Toolkit and check Windows Update . Check Mouse I got the new Surface Pro 7+ a couple weeks ago, and out of the box there is a mouse lag issue. This is often referred to as the “lag” or “latency” of the mouse. The mouse is a Logitech M535 and the headphones are Bose Quietcomfort 35. Hi guys, i literally jus got my new surface laptop 4 yesterday and while i was using it today, suddenly the trackpad and the touchscreen stopped working and lagged for around 10-15 secs before it started working again and it keeps lagging after afew seconds , can anyone help me with the issue im facing please ? when connected to the external screen, mouse is working without a lag, while when i am working on surface pro 9 screen, mouse is lagging , is there anything i can do to fix it? This thread is locked. It sounds like your Microsoft Sculpt ergonomic mouse lagging. This mouse worked fine on a Dell XPS using the exact same scenario a month ago. gundam212 New Member. Try also to check the Surface drivers' health through the Surface app and run the Surface Diagnostic Toolkit to run some system checks and repairs. What this did fix was was my Bluetooth audio lag which was very annoying ! When connected to the external screen and on the battery, the external mouse is working without a lag, while I'm working on the Surface Pro 9 screen, the mouse is lagging even in "Best Performance" mode, Please help to fix it. The mouse movement lag you are experiencing might be the latency between your computer and the TV. Upon first connection, the mouse lag was so terrible, I couldn't even use it. The lag is intermittent - about every 10-20 seconds. [FIX] "NAUGHTY USB":introducing a ridiculous USB bug with the Surface Book 2 15inch. After that, it has performed MUCH better I understand how frustrating it can be to deal with mouse lag and skipping. Another way to avoid Bluetooth mouse lag caused by PC power management is to configure your Windows 11’s default power mode for best performance. . I want to love my new Surface Pro 6 but the mouse lag is driving me crazy. If you’re using a wired mouse, try to connect it using another I have the surface book 2 i7 15” and when I have my Bluetooth mouse connected to it, the mouse lags subtly - just enough to drive me crazy, sometimes it does a big lag too where I can’t use it for a few seconds. Does the type-c adapter also use usb bandwidth? Based on USB Device Tree viewer, type-c, usb-a and dock seems all to under single usb 3. Mouse lag is one of the most common Windows 10 issues users face. Drivers and firmware are all up to date. Last fall, Microsoft pushed out a driver update to the Marvell AVASTAR WiFi/Bluetooth radio on the Surface Pro 4 that introduced some issues. My computer lags whenever my mouse is inactive (I. They both worked fine the first week and now they started jumping around and lagging. When attaching to an external monitor either direct via mini display port to hdmi adapter, or via usb3 to dock to vga or hdmi, when trying to play a basic game (age of empires 2), the mouse and mouse commands seem to lag. @VelociraptorKris I've merged your post with the master thread for crashing, freezing, and lag on a Surface Pro 7. 2605. I have a Surface Pro 7 with 16GB Ram and Intel Core i7 I purchased this year. This, for example, makes playing games with this mouse a problem - say you are autorunning against your enemy and want to time the perfect time to fire, but the Unfortunately every once in a while (Sometimes every couple of seconds) eithhhhhhhhhhhhhhhhhhe either the Keyboard freezes / lags for a second (see what happened to the first either, this was not planned), or the mouse lags for half a second. when I'm playing a game using a controller) and when I move my mouse the framerate becomes smooth again. Choose the . Use a USB recovery drive to reset your Surface: Shutdown the Surface; Insert the USB recovery drive into the USB port What I did was switch my wifi connection. I decided to get a Surface Pro 8 due to some issues with my Pro 7. It's not that it's lagging in terms of I have to wait for it to move, it's more like there isn't any smooth movement on the screen. Surface Pro 8 has a 11th generation intel cpu while Surface Pro 9 has a 12th generation. Mouse Lag - Windows Surface Laptop 4 (AMD Ryzen 5) when Connected to Dual Monitor Dear community, I have been experiencing issues with my HP Bluetooth mouse (connected via USB dongle) especially when my Surface Laptop 4 is connected to two external monitors via a multi-adapter that is connected through the USB-C outlet. It still has lag with nothing on it but Windows 11, its components and any updates. Not so bad if you're watching movies etc. 8 inch when ever i move the mousecursor (happens more when i move finger fast with the touchpad) . The steps in the link have ruled out system problems, you can try to change the device to use the mouse. you are a hero dude Anyway, I'm using a Logitech bluetooth mouse and when the mouse is idle for more than a few seconds, and then I try to move it again, it takes it 1-2 seconds to wake up, and when it does, the cursor shows up in another part of the screen, all of which is quite annoying. I also purchased the Microsoft precision mouse and keyboard which I thought would work well together with the Laptop 3 for precision when drawing in AutoCAD. Recently my surface pro 9 is lagging with everything. The Workaround Solution: Only work around i have right now is change the power plan to Balance or Performance Mode, then set the Mouse Polling Rate to 1000hz. Even a simply youtube video lags all across the screen. When I stream music from any source I get keyboard and mouse lag. It's a traditional clamshell laptop with an integrated Trackpad Mouse Lag. Onenote The first event it gets (mouse move or click) is used to wake up the mouse's own software, but not forwarded to the laptop/computer as a mouse event. Also I'm using a MacBook Pro M1 2020, MacOS 11. Top. Clean the mouse sensor and the surface to ensure there I just bought SP it 8gb with accessories as Type cover, Surface Pen and Surface Arc Mouse. Of the above, the ones that I find particularly egregious are 2 & 3. I have run the appropriate updates on the laptop and still have a mouse lag. With Surface docked, and all accessories powered and connected, manually check for and install all updates. So this means that it's not a hardware issue with the Surface Connect port nor USB-C port. That delay will affect video game play or other real-time activities, but you won't notice any difference/lag when watching a video. Run the the Bluetooth Troubleshooter. Mouse input refers to pressing any of the buttons on your mouse. d. I have the Logitech MX Master 2S and MX Master 3S. Factors such as the quality of the mouse’s sensor, the type of surface the mouse is used on, and the speed and performance of the computer system may affect the Hi, I am noticing extreme lag when my surface Pro 7 gets below around 35%, making it near unusable. wmpoweruser Thanks for reaching out to us. 0) The bluetooth receiver is built Arc Touch Mouse lags and jumps around I have a 2 new microsoft arc touch mouse's one on Windows 7 PC one on Mac. I hope to hear back from you. Surface Pro 8 Slow down/Lag [PRO8] My new surface pro 8 lags often. I also see mouse trails, and yet that option isn't in settings anymore. The trackpad and keyboard both exhibit huge lag when running on battery power, with anything less than "Better Performance". I've been getting an occasional (several times a day) cursor/mouse pointer lag. Press Windows key + R key together to open run. Go to Download driver and Force a shut down and restart your Surface. the mouse icon seems to glitch within a few minutes of using office. I received a new Surface Pro 7 8GB 128GB on 27/03/20. Very noticeable. This is then experienced as lag. Surface Pro 6 Bluetooth Mouse/Keyboard Lag I have a coworker who was just provided a new Surface Pro 6. I am using a MX master 35 logitech wireless mouse and keyboard on my workstation and a logitech bluetooth mouse on my laptop. The link below can be checked for similar and more detailed description of my problem. 3. so i think it is safe to say that the USB dongle is alright, and i have try all ports on the desktop, both on the case itself and on the I just picked up the Arc Touch Surface edition bluetooth mouse to replace my previous (and well loved) wifi arc touch mouse and I'm struggling to get this thing to work properly. After downloading, run and install the . Every few seconds it seems to "miss a beat" and doesn't register movement or clicks. Ever since Ive been using this new surface book 2 without the Geforce graphics drivers and all the problems i was having before are not coming back. But after putting it to sleep, the next morning it wakes up just fine. Any suggestions on how to remedy My mouse is laggy after waking my Surface Pro 9 from sleep. Kind regards The Microsoft Surface Mobile Mouse is a well-engineered peripheral with long battery life, a stylish design, and cutting-edge wireless connectivity. The 'delay' setting under PC Settings->PC and devices->Mouse and touchpad does not resolve this issue I have a Surface Pro (1) i5 4GB/128GB device. every time I put it to sleep or close it up, when I bring it back from sleep it's laggy, the mouse skips around everywhere and it just doesn't work right, I thought a windows update or drivers would have fixed it by now but it's been since before summer and I still have the same When using Fresco with my Surface Slim Pen 2 on my Surface Pro 9 there is a considerable delay or lag between contacting the canvas with the tip of the pen to when it actually begins drawing. With those settings able to reduce the mouse lag or slow motion mouse pointer problem to some level. The trouble with my particular circumstances is that I am using a Surface Studio with bluetooth keyboard and mouse. Link to original post: How does one fix mouse cursor choppy lag on Surface Laptop Studio 2 - Microsoft Community. Everything is just slow. The issue occurs across various apps, not just the browser. Now, Double click on Firmware to expand it. It's for less than a second but any time I move the cursor around, or scroll on a page, there's a tiny delay before it kicks in. It is a wireless USB mouse/keyboard, but multiple products were attempted including a wired mouse and keyboard. But when using the wired mode (connecting to the surface book 2 using the usb cord), the mouse will totally freeze after a while even though the LED on the mouse is still on (meaning that the mouse is still physically connected but just not working). It feels very laggy and stutters a lot, compared when scrolling with the Action Movies & Series; Animated Movies & Series; Comedy Movies & Series; Crime, Mystery, & Thriller Movies & Series; Documentary Movies & Series; Drama Movies & Series This is in reference to my Microsoft Surface Book 2. Menus and other items stop responding, the scroll bar pauses unexpectedly, the mouse pointer freezes, you have to click two or three times to select things — the list goes on. Not even a wireless mouse is free from the lagging issue. Let's take a look at some things and see if we can find out what is going on. There are many possible causes for this problem, such as interference from hardware or software, Windows settings, or types of peripherals used. I purchased the Surface Pro 4 and the keyboard cover (all updates have been installed). Here are Fixes for the problem. Try to make a diagnosis of your Surface with the help of the Surface Diagnostic ToolKit(SDT): Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit - Microsoft Support. I have to click on things I'm using a Microsoft Surface Laptop 3, Wireless Comfort 5050 Keyboard & Mouse, and Sony WH-1000XM3 wireless headphones. so i was having a hard time over the past few years trying to find a fix for my mouse feeling wired. But, everytime I want to move the mouse or if I take off my finger and then put it back on the touchpad and then try to move it, it will lag for what is maybe half a second. However, our steps below should make it simple to fix this issue. The Asus ROG Keris II Ace hides a pretty stacked set of specs under its shell. Because of this issue and a few other quirks I have a brand new Microsoft Surface Laptop 3 that works great for the program that I run (AutoCAD). Yesterday, I plugged in a Jabra Evolve 65 bluetooth headset for the first time - and now the mouse has significant lag when I am on calls and screen sharing. In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of Corsair Sabre mouse lag/stuttering/hitching fix . 6. But it’s still lags. My Surface Pro has the Intel Core i5. Iam using Microsoft modern mobile mouse, it's always super lagging when using wifi connection. If your cursor stutters (low update rate) when using a Bluetooth mouse or your WiFi stops working periodically, try installing an older version of the WiFi/Bluetooth driver as described below. Then, name it as the absent key and save it with a hexadecimal value of 0. Terrible, terrible perhipheral. I have a wireless logitech G613 mouse and had the same issue on a wireless logitech keyboard and a wired corsair keyboard. the arrow just turns super fuzzy, probably a sign it's a graphics glitch. In addition to this, I have noticed considerable more lagging when using the mouse in focus with Chrome. I have updated firmware on both the Surface and the dock and the issue remains. Its jumps all over the place, it lags, its inprecise. ; Important: If Not like 30 seconds lag --- more incremental than that, but keyboard response and switching applications feels just slow enough that it's slower than my work laptop when it really shouldn't be out of the box. You're awesome! QuantaviusDingleberg • dawg thank you so much, i bought the microsoft mobile mouse last week for my surface studio laptop and the momentary freezing after being idle for a few seconds was bugging me so much. Sometimes I see the mouse moving all on it's own, almost like someone else has control of my mouse. After about 4 hours the mouse cursor begins to severely lag, 1 to 2 seconds behind physical mouse movement. Sorry to hear you are having trouble with lag on the wireless mouse on your Surface Pro 3. In the device list, double-click on mouse. c. I end up having to kill any Teams tasks in the Task Manager to fix the lag. Ive had to plug a cheap crappy bluetooth mouse but at least it works! Maybe is not the mouse, is the Surface. 5", GTX 1650) with a Surface Dock 2, connected to an ultrawide 3440x1440 monitor using usb-c to displayport. (Headphones and Keyboard, both when used in isolation and in combination) I've found there's always a little mouse lag. Click on search automatically for updated driver software. Here are some steps you can take to troubleshoot and hopefully resolve the issue: Ensure that you're using your mouse on a suitable surface. I don't know what's causing it but its definitely not my mouse. When using the Surface Pen the lag is so great that its pretty much in-usable. there is some lag too. New The largest online community for And in my case, the lag persists long after the meeting has ended. I'm also connected to a Microsoft dock with a USB keyboard, 2 monitors, and ethernet. I have a Surface 4 to which I have paired a Microsoft bluetooth mouse. Some only Keyboard Lag Surface 4 Laptop I have a Surface 4 Laptop model 00342-*****-*****-AAOEM. Bluetooth Low Energy mouse lag on Surface Book 2 15" I switched from Surface Laptop 3 to Book 2 (i7, 16GB). My Bluetooth mouse, the MX Anywhere 2S, when connected to my Surface Pro 4 lags compared to devices like the type cover. This happens without anything, not a docking station, external monitor, keyboard, mouse, etc. I tested this with the Logitech MX Master 3, the official Microsoft Surface Precision Mouse, and the official Microsoft Surface Mouse. With the mouse being so light, when you whip your aim around fast to the left or right, the mouse is becoming ever so slightly uneven on the surface, causing I have a Surface Laptop 4 with a Surface Dock 2 running dual monitors and there is mouse and keyboard input lag/stuttering. hi. I have already tested with a different mouse with 1000 polling, connected to the Surface dock, same issue, stutter/lags. If I use a battery, the touchpad has very short stops. When I use it with two external displays with the tablet screen disabled, it works flawlessly. Based on your description, we understand that you have a Surface Pro 9 connected to Surface Dock 1 or 2 then connecting the USB-receiver of your Logitech mouse and keyboard to the dock and it causes the Surface to lag or freeze. 5. To assist you better, please provide the following information: Which model of mouse are you using? Also, are there multiple Bluetooth devices connected to your Surface? Did you have the lag issue since you've bought the mouse? I have surface dock which has ethernet, keyboard and mic connected and type-c to HDMI adapter for 3440x1440 monitor. Unplug your Surface and detach the Cover. Refer: How to manage devices in Windows XP. Open comment sort options. The mouse freezes at one spot on the screen when using a Bluetooth mouse. You can get it from the Microsoft Store. I hope this helps other people struggling with their Surface units. The same lag occurred as using Surface Dock 2. e. This thing is killing me and making me think again to switch back to apple. Microsoft. I have the new Surface Laptop Studio 2 and every few minutes the mouse cursor gets really choppy and laggy for about 10-15 seconds. You can try disabling it to see if it improves your mouse freezes and lags in Windows 11. However, if I don't move the mouse for a while and then move it, it will take maybe 200 ms to respond. Mouse lag is severe after Windows 11 24H2 update. I have a brand new, i7 256 Surface Book 2 with an annoying problem. I have tried many fixes, such as shutting down - this temporarily fixes the issue until the screen Compounding the slower IO interface with an effective increased core latency on the windows system makes the overall feel (mouse inputs, keyboard inputs, drag/drop, etc) feel much worse. I generally use a MX Anywhere 2 connected via Bluetooth. Members Online. Surface Book 3 Specs: 32Gb ram i7-1065G7 GTX 1660TI Share Sort by: Best. Keep reading to see how to fix those issues and other problems caused by a lagging mouse. This issue does not occur when using my finger to draw on the surface. Make sure there's no debris, damage or anything that may inhibit a connection. I am working on a Microsoft Surface Pro with Intel Core i7-6650U running Win10 Pro 1909. See this page for reference: Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit - Microsoft Support. For context, this happens even when there are no applications running or windows open. 2. I regret the unpleasant user experience brought to you. msi file that matches your current OS Build and click Next. I´ve been having problems with Windows 20H2 since installing it. I recovered the surface using that method to bring it back to "factory" conditions. Hi folks My Laptop 5 has from day one had a weird lag on the trackpad. This means, that the mouse doesn't move for half a second and then keeps moving and the keyboard either doesn't detect pressed keys for that split However, inactive window scrolling could also be the cause of your frequent mouse lags and stutters. In the office, on campus, and Touchpad lag. touch screen is lagging. Hope this helps! Still other limitations with the mouse that I am trying to fix or work through though. The issues do not happen when I connect the Devices to the Surface directly. After the installation is complete, restart your Surface and observe the Surface in action. You can try the mouse on other devices and check if you encounter the same issues. The USB cable that came with the mouse is used to recharge the battery. Report abuse Report abuse. One is a Microsoft Designer Bluetooth and the other is a Microsft Blue Tooth Surface mouse. If you’re using a wired mouse If you’re using a Bluetooth mouse If you’re using a wired mouse. I am troubleshooting a keyboard/mouse lag issue on a Surface Laptop 4 using a Surface Dock 2. Keyboard: Also just make sure its 1000hz if possible. Go to Surface r/Surface • Bluetooth Mouse Lag . and I went to System Preferences>Mouse>Scrolling Speed set all the way to low, and that improved the choppy/lag effect. Weird mouse issue - Macbook pro 14" 2021 upvote I know this isn't a performance mouse, but the lag is unbearable in Windows 10 via bootcamp! However, it work ok on macOS Mojave. Right click on system firmware and choose update. This system worked well in January (when I last played) but now whenever I enter the game the screen freezes and my mouse doesn't work. Mouse: Microsoft Surface Mouse (Which based on Google search uses Bluetooth 4. The problem relates to joint use of bluetooth and wifi at the same time on 2. For now, I have to plug in a wired USB mouse and retire the Surface Mouse. Since the only change is the physical placement of the lid, I have to wonder whether there is interference with the metal when the lid is closed. If the problem persists, you can contact the after-sales service for more detailed answers. The touchscreen gets horrible and all of the interfaces are slow and stuttery. It only happens when I move my mouse, I have tried to update, uninstall, etc. But I noticed lag in typing, as the system can't keep up with my typing. When using the wireless mode of the G703, the mouse freeze/lag at random manner and frequency. Best. but not ideal for general browsing. Community. It's pretty well-documented problem. Aug 23, 2015 #1 I starting having an issue a few days ago that I hope someone can help me with. Select the USB drive you formatted earlier for the location and click Extract. Surface Book 3 keyboard and mouse lag [BOOK3] I'm having issues with my new SB3. All drivers are up to date etc. Mouse input lag. i already had deselected the linkedin option in office so that doesnt seem to be causing my issue. Bluetooth mouse, it lags every 5-10 seconds. It would be greatly appreciated. The mouse also frize or lags quite often. (1796 or 3) both of them have the same issue (mouse pointer jumping randomly on the screen when try to work with trackpad, OR it is freezing). Everything is slow (mouse speed, scrolling, etc. Hello! We use Surface Laptop 3 AMD model. The mouse especially will just not respond to input for ~2 seconds at a time if it's been left sitting for more than a few seconds. I've replaced 3 different mouses since the update, 2 wired and 1 wireless, and two mousepads, the issue is still there. Info: Surface Pro 8 - USB Mouse and Keyboard Lag due to too low "Minimum Processor State" setting With the same setup, connected to my SP8, the external mouse and keyboard lag like crazy - the mouse moves normally for a Im experiencing lag and stuttering and jumping on my new surface laptop 7 13. It is essentially useless during the transfer. When I simply use the trackpad and the headphones, everything works fine. Hi, I have a MS Surface Pro 9 and after waking up from sleep the screen is always sluggish (i. Env: Philips 40 inch 4K via USB-C -> DisplayPort Symptoms: frequently mouse lagging, even a simple move, the pointer will be freezed for a few seconds, and it's so frequent, it is practically not usable. I have two Microsoft blue tooth mouses and the both are doing the same thing. Symptoms: frequently mouse lagging, even a simple move, the pointer will be freezed for a few seconds, and it's so Then reconnect your mouse to your PC and see if it works again. r/Surface. Windows 11 autoupdates and I have version 26100. Mouse stutter,lag, keyboard glitch, harddrive non-response [BOOK2] Hi reddit! Today I'm going to show you a strange bug that occurs on many Surface Book 2 (especially 15inch), and most importantly, how to fix it within a minute. With an 8,000Hz polling rate via an included dongle and a maximum of 42,000 dots per inch (dpi) thanks to its The mouse is being used on a polished surface, desk surface or mouse mat makes no difference, when the surface is polished the optical sensor fails to know the mouse has moved. He will type and the words won't appear for a second or two. Intermittently, any bluetooth mouse I use with my Surface lags and jumps around the screen so bad it's useless. The mouse latency or lag test measures the time it takes a mouse to respond to a command or input. msi then Restart. It is unbelievably frustrating and depending on the severity (which varies) makes the computer almost unusable. Over progressive Surface Book/Windows10 updates I've noticed that my Microsoft Sculpt Mouse has been getting scrolling lags and freezes. I have already returned one and this second one does the same thing. Check what is the current OS Build of your Windows version by going to Settings > System > About. I get the odd glitch on screen but I managed to watch the whole Microsoft presentation recently on my The problem is exactly as I've described in title. Here's how you can do it: Press Win + I to open Settings, and go to Devices. (mouse lag, blue screens) How many of you do or don't have Nvidia drivers installed? Try uninstalling them and using the windows 10 drivers that come with the laptop. Its totaly There is a small lag everytime I touch the pad and move the mouse. Bluetooth mouse/keyboard input lag I'm using a bluetooth keyboard and mouse (no type cover connected; at a range of like 1 foot). Unfortunately the original Surface Pro cannot connect to Miracast via 5GHz so I am unable to test that connection. If I change the angle of my SB3's screen, my wireless mouse seems to constantly disconnect (USB). I love this setup so far - very happy :) But I have one issue and it's when scrolling with the mouse. The problem occurs with different Surface Docks (all of them first model) and with different wireless keyboards. Pairing works fine, but when i use the mouse there are strong lags sometimes. However, as soon as I plug the power supply the lag goes away and is away even when I unplug it. Cursor lags whenever the cursor icon changes if there's a secondary monitor plugged-in. Perhaps it has to do with the hinge. I have tried the sensitivity settings but that hasn't helped. Note: If any of the keys above appear missing, right-click a vacant area and select New > DWORD (32-bit) Value. Wireless mouse lag. 4. I am happy so far, but in combination with my Dock 1 the wireless keyboard and Mouse lag multiple times in a couple of minutes. When using two fingers to scroll it often registers a phantom click and opens a context menu. Similarly , right click and update your Intel display driver. It seems like the gfx chip on my Surface Pro (Intel HD 4000) doesn't bring up enough power to move the cursor fluently (which I can't really believe since so many devices have it). Please let me know if the mouse cursor is present in the UEFI screen. The moment I fully close the lid, then the bluetooth mouse starts to lag and stutter. Last Mouse lag is a major problem which are affecting many users in Windows 10 PC while using it for work or Gaming. The mouse cursor will randomly stop moving for about 2-5 seconds. Manually install the drivers and firmware for your Surface. In one or two instances, I recall, when Hey all, i have been having trouble with my wireless GearHead mouse and bluetooth at the same time i have no clue if there is a correlation because on my laptop in regards to the mouse it works fine, no kick off or stopping of the mouse. The touchpad on the type cover works fine, and if I use a regular wireless mouse by plugging in a usb receiver, that also works fine. Despite the occasional lag, the Surface Surface Arc Mouse - Choppy/laggy Scrolling. On an i7 SP4 I'm not experiencing any lag with the bluetooth arc touch surface mouse When I use my Bluetooth Xbox controller on my desktop (custom build) there is no input lag. Restart Surface and check again. Right-click on it to update or change. My bluetooth mouse isn't smooth, it's rather laggy / stuttering. tried everything on the internet with no solution . Use these mice or any other on a different device and you won't have the issue. I'm using the Book 3 (13. On your Surface or PC, open recovery image that you downloaded by double-clicking it or right click then select Extract and then Extract all. Currently for me it seems to stop the lag when I swipe over the (still deactivated) touchpad when the lag occurs. It has been working fine for about a week, but a day or two ago he started getting input lag while typing or moving the mouse. Then click the link next to Surface Pro 9 then click Download on the next page. The mouse is only 3 feet from the Been experiencing Bluetooth problems lately in Windows 11, namely there are huge delays and lag when using Bluetooth peripherals. ; Navigate to Feedback in the left menu, then press + Add new feedback. This only occurs when the mouse is connected via Bluetooth. Follow the instruction of the wizard. the mouse moves aren't fluid). Just make sure your mouse is running at 1000hz if possible which will make your input lag ~1ms. Miracast does not rely on external WiFi router; both the Surface Book and the TV talks through direct WiFi connection. You can quickly check the health of your Surface drivers and firmware using the Surface app. 1, its going to stop reading and cause your movements to stop. Hi, Surface Pro 7+ here. Microsoft uses middle or lower tier hardware on the Surface, try testing with any Bluetooth dongle. Get the latest updates. That is Check whether your mouse battery is fully charged if you are using a rechargeable mouse. This happens on both my workstation and my laptop. I have tried the following; A different Bluetooth mouse (logitech) with a usb dongle - works perfectly. Performance tab in Task Manager looks great. In order to submit new feedback, please follow these steps: On a Windows 10 device, search for Feedback Hub in Cortana search, then launch the app. A mouse low on power tends to lag often. Before trying fixes given you can try the Workarounds –. The mouse pointer will continue to move across the screen at a slow When the power supply is removed, and the system is using a power mode less than "Best Performance" there is noticeable lag in the mouse. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. 4GHZ frequency: in Windows10/bootcamp if I connect to a 5GHZ wifi network, the mouse works fine. Microsoft Surface support was extremely misinformed on basic computing concepts and they had no escalation process. 2: Update drivers and firmware. My blue tooth mouse is now periodically freezing during use. For a few minutes and longer it will not respond to touch input near the top edges or the X close button. Switch Performance Plan. Fix 10] Clean mouse I transfer A LOT of data over the network because of my job and when using a Bluetooth mouse, any size network transfer causes the Bluetooth mouse to lag HORRIBLY. A more bandwidth taking source of headphones would definitely make a shared or overlapping channel in mouse signal definitely lag in response Today I noticed that my trackpad has become laggy. A restart fixes it temporarily, or sometimes I am working on a Microsoft Surface Pro with Intel Core i7-6650U running Win10 Pro 1909. When connected via USB adapter, everything is fine. I know it isn't the games because it happens to YouTube videos as well, the audio would play fine but the video itself would tear I just bought the Surface 3 & Type Cover (note: that's Surface 3, not Surface Pro 3), and every time I begin using the touchpad, there's a delay/lag before the pointer reflects my finger's motion; Skip to main content. Type devmgmt. I wonder why this could be? Turn off the device and p ress and hold the volume-up button on your Surface, and, at the same time, press and release the power button. However, you can keep using the Surface Precision Mouse while it charges. Everything works fine on my other Windows 10 and 11 PC's for the mouse and keyboard. Like, if I keep my finger on it and keep moving, it doesn't lag. External physical devices - none. - Run the Surface Diagnostic Toolkit: Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit - Microsoft Support Surface Laptop Studio Bluetooth Lag So my bluetooth devices are laggy on my new Laptop Studio. Logi MX Master mouse lag on Mini M2 comments. Hi. Please try the suggestions in the accepted solution on page one. You can vote as helpful, but you cannot reply or subscribe to this thread. Thank you for reaching Microsoft Community. A subreddit for the Microsoft Surface family of products. Surface Pro 2 Bluetooth Mouse Lag To whoever can help, My Bluetooth Mouse is SUPER laggy at certain moments, and from what I've noticed it's whenever I'm using my WiFi intensely (downloading games, YouTube HD buffering). If you are using Microsoft Arc touch mouse, may download the latest drivers of mouse from this link. But its very frustrating the lag with my mouse. This thread is locked. Wondering now if the Core I7 would have made a difference. Display: Set the response time to the lowest input lag settings you can. Surface laptops get you productive on a proven keyboard-attached design. I have a lot of lag with my mouse. I switched from the 2. I have the following issue: The mouse lags, the cursor jumps irregularly, especially when I move over the taskbar or heavy applications like outlook. When I set the power to max performance via slider, set to 1000Hz polling and connected to the Surface Dock 1, I get mouse lag/stutter every couple of seconds. For example, I use a Razer Basilisk wireless that is just as fast as my wired mouse. It mostly starts when I am using Words, If you're experiencing choppy or laggy mouse cursor movement on your Surface Laptop Studio 2, there are several potential solutions you can try. The only way I could describe the lag is that it feels like the 'fps' on my Bluetooth mouse is capped at 30 fps while everything else is at 60 fps. Original by design. It's brand new, so it shouldn't be struggling with I’m glad you were able to solve your mouse lag problem by rolling back your graphics driver. Ensure your mouse pad or the surface you’re working on is clean The keyboard starts to have significant input lag: The characters come even seconds later the keys have been pressed, and some characters may be even lost. For some reason, since Windows 2004 and 20H2, Intel Wireless Bluetooth device at Device Manager has lost the "Power Managment" option to disable entering power save mode. This issue is specific to the Surface Pro, it's not an issue with your mouse. Haven't experienced anything like that. The problem is not about the load times, but the problem is that scroll with external mouse devices lags - in contrast to scroll on the touchscreen. Mouse Lag Issue in Surface Pro 4 . Background. 4 to the 5 and the lag stopped for a while. plugged in. My router offers 2 connections types, the regular 2. All apps launch the usual way without any lag. I have the mouse bluetooth USB plugged into the Microsoft docking station. Run the Surface Diagnostic Toolkit. Fix 9] Update drivers. I have seen other threads of people with similar issues but unresolved. I've tried task manager the hole lot if anybody could give any suggestions. Click Update Driver to open the Hardware Update Wizard. I was told by someone from Surface Pro support that this is probably a driver problem considering WiFi and Bluetooth come Hi Dallas Anderson1, . About once a We would like to know if the issues occur when the mouse is connected via Bluetooth. The problem is the same on In some cases, mouse lag issues are caused by interference between your WiFi and Bluetooth devices. Samsung Notes was by far the best in terms of pen lag on my surface 9 pro, but they are now blocking non samsung devices ): Share Add a Comment. I tried everything imaginable. the cursor is lagging, and slow. b. When working via Bluetooth, the cursor moves jerkily, as if at 10 fps. Sometimes when using the trackpad on the touch cover I experience some serious lag. Go to Download driver and firmware for Surface, choose Surface Pro. Mouse lag - Surface Pro 4 i5 128gb / Windows 10 / MS Sculpt Comfort Mouse I have the above set up, however the mouse lags terribly and is basically unusable, as it stutters across the screen. As soon as you're in the UEFI screen, test the touchpad to see if the mouse cursor appears and allows control of the mouse cursor. And started having problems with mice. Sort by: Best. I have a Surface 7 Pro and have used a Microsoft Arc with great success. Pretty much all gaming keyboard will default to 1000hz. I updated my driver but every time I move my mouse it lags, freezes, and jumps. It only exists as a problem because MS Teams is such a donkey with Bluetooth peripherals so I switched to a standard wireless mouse (I was using BT for mouse, KB and headset, but now only headset as Teams would randomly stop the mouse or keyboard or headset working, or any combination of the three, whilst on calls, but then they're fine afterwards) Hallo, Yesterday i bought the Microsoft Arc Touch Mouse (Surface Edition) to use it on my Dell XPS 15 Laptop. i re installed windows and tried like 6 different bios version and over a dozen nvidia drivers install and i finally fixed mine by uninstalling the usb port drivers from windows. I've also tried plugging one of the USB devices directly to the laptop's USB-A port and it worked perfectly fine, but the other device that's connected via the Surface Dock 2 experiences lag. I'm thinking that it is some kind of power saving feature? My Microsoft Wireless Mobile Mouse 3500 (purchased in 2012) that I have paired with the Surface Pro 6 has a terrible lag which make using the laptop very difficult. Here are the steps I have taken to troubleshoot this: It was recently wiped and reset back to factory defaults then upgraded to the latest build. This isn't an issue with Surfaces, as if you search for "1000 mouse polling causing freezes", it can happen to any computer. When I use it without external displays - the tablet screen being on - there is a lot of lag. Here are the This is too little for the Thunderbolt/USB connection, as soon as changed it to 10%, all the mouse lagging and keyboard problems disappeared. This worked!! I hated the lag every time I didn't touch the mouse for a couple of seconds. A mouse pad designed for optical or laser mice can reduce skipping. Specs: Surface Book 2, 13'', mid range, latest firmware. My keyboard lags when I have been inactive for a few minutes, it is unresponsive initially and after two or so seconds it begins accepting input. Almost every time the mouse idles for 2-3 seconds or more, the mouse freezes before it Specs: Surface Book 2, 13'', mid range, latest firmware. Example websites: www. But when I connect with the dongle, it works as it should. 4 as well as the 5hz. Whenever plugged, the Surface functions completely fine, but the it slows down drastically to a very inconvenient level. 2. The batteries in the mouse are new. Thread starter gundam212; Start date Aug 23, 2015; G. Photoshop editing with lots of layers or a gaming session) and it was pretty darn hot in the back. Not because of this issue but because it was being given to Un-pair then re-pair the Bluetooth connection between the mouse and your Surface. Both are acting the same. If I keep using it then it will remain responsive. I dont know why is happening that. They were not doing this a month or two ago. Scrolling using the jog dial works fine. Whenever I increase the polling rate to 2000hz or above mouse started lag. Here are some steps you Random mouse lag when disconnecting external display/power hub and switching to battery, or even when closing then opening the type cover. Type of abuse Hey folks, currently I'm facing a problem which really annoys me. E. I have tried an SP4 and connected to the Surface Dock, the mouse Hello. It almost feel like the mouse will start to lag when the system is working hard (although I don't have CPU usage to back that hypothesis up). Surface 2-in-1s let you work and create on lightweight, mobile laptops with a kickstand and detachable keyboard. Was experiencing a ton of lag with M720 mouse on M1 iMac, so I tried the following: Disconnect and reconnect bluetooth - no change Update the firmware - no change Replaced my mouse battery - helped a lot! Lag still there, but not as bad Disconnected from bluetooth and connected unifying receiver - lag is almost entirely gone! Hi, I've recently started having issues with my mouse. The lag is very apparent and renders the device not usable. Sometimes I've put the SP8 to sleep after an intense session (eg. Even Logitech's "Anywhere Mouse" which works on glass has a hard time tracking on, of all things, cardboard. 1. Use ULMB or G-Sync/Freesync if you have it. I return AC adapter and received a new one. gojbgw nctiyj eus xtxwgn hoz sypqlk lvufdtg yff rnlon ttslls