Microsoft Dynamics 365 Customer Service is a cloud-based solution within the Microsoft Dynamics 365 family. It is designed to help businesses deliver effective customer service by streamlining customer support processes. The solution provides companies with tools to manage customer cases, track interactions, resolve issues faster, and provide a consistent customer experience across different communication channels.
In this Onify Blueprint we index all cases from Dynamics 365 Customer Service using RESTAPI integration. This enables efficient search and management of cases for all audiences in Onify.
For more info on this Blueprint, visit GitHub.
