Improving municipal services to citizens
Give your citizen an easier way into all municipal services with Citizen portal. Here, residents can easily and securely manage cases, track their applications and get quick access to information, all from one place. Create a more efficient communication and give your residents a smooth digital path to the municipality.
Let us help you create a digital gateway to municipal services!
Developed with municipalities for municipalities
A way in
From complicated to simple
With a single login, citizens have access to a single, personalized view of all their affairs and interests with the municipality. Here they can easily manage everything related to their involvement without having to switch between different systems. A flexible solution that makes it easier than ever to stay in touch with the municipality.
Full overview
Focus on the user experience
Make it easier for residents to keep track of everything related to their contact with the municipality. With Onify's Citizen Portal, they get a clear and personalized overview where everything from permit applications and ongoing cases to important updates and municipal services are gathered in one place.
Always open
Available around the clock
Give citizens the freedom to manage their affairs when it suits them best. At Citizen portal , they can submit applications, track their cases and access important information at any time. Self-service reduces waiting times and makes it easier for residents to access the right information and services.
Full citizen engagement in one place
"How do I follow the status of my building permit application?" or "Where can I find the information on my catering license?" With Citizen portal , residents no longer have to search through e-services or wait for answers. With a single login, they have access to a data-driven, personalized view that automatically adapts to their own needs and cases. From applications to status updates and communication with the municipality, everything is in one place - a holistic view that simplifies and improves each resident's contact with the municipality.
Some of our customers
"We will have a digital way in"
Fredrik, Karlskrona municipality
The goal has been clear from the start for Karlskrona municipality. They want to offer their citizen a digital way in. This has resulted in two focus areas - a logged-in mode for citizen and an internal collaboration portal.
An internal location for citizen
Here, residents' services and cases will be visible and communication can take place directly with administrators and other employees of the municipality. It should be a digital space for all types of contact.
An internal collaboration portal
On the inside, the vision is to build a collaborative space where we can follow all our residents' cases. We can also see cases that are active in other departments. The internal collaboration portal pulls data from existing business systems and makes it available cross-functionally.
Curious to know more?
Onify's platform has four components that provide a unique combination of features and innovative cutting-edge technology; system integrations, search & index engine, process engine and a modern interface.
Read more about the platform